Maintenance

Retuning by Ear

Over time, every handpan drifts. We bring yours back to itself, by hand, with the patience the steel was built with.

When to Retune

Signs your handpan is asking for care

Handpans are alive. Travel, climate and time all leave their mark. These are the most common signs it's time to send yours to us.

Your tones drift from the pitch you remember, or the instrument no longer plays in tune with itself or other handpans.

A note that used to sing now rattles, splits, or wakes a neighbour it shouldn't. Usually a tuning shift, sometimes a structural one.

If your handpan has been dropped, struck, or shipped roughly, even minor impact can pull it off pitch. Catch it early, fix it cleanly.

Every retuning starts with a video. The amount of work depends entirely on your instrument, so we want to see and hear it before we quote.

Record a short video playing each note, top to bottom. Email it to us with your handpan model and a note about what you're hearing.

We watch, listen, and reply with an honest scope: what's drifted, what it needs, and how much work is involved.

Once you accept the quote, you ship the handpan to our Romanian workshop. Transport is at your cost, both ways.

We retune by ear, test it across temperatures, then ship it back to you carefully packed and ready to play.

Investment

Retuning is priced by the work your specific instrument needs. We can't give a fixed number until we've seen the video.

Minimum

€200

Light retuning of a healthy instrument. Heavier work is quoted after we review your video.

Transport

Customer pays

Round-trip shipping is at your cost. We'll recommend a carrier and packing approach.

Often Paired With

If you'd like engraving on the tone fields themselves, retuning is required afterwards. We do both in the same workshop visit.

Email a short video and we'll get back to you with an honest scope and quote.